We will of course gladly assist, if you need any help using DeskoverX or should you encounter any problems. But please ensure at first, that

• you are using the latest drivers for your video card. you'll find links to some well-known manufacturers on our Links-page.
• you have installed the latest version of DirectX®. At least you must have Version 9.0c (February 2006 Update).
• you have downloaded and installed the latest version of DeskoverX. You can find the latest version on our Download-page.

If that does not solve your problem, feel free to write to our support-team: support@deskoverx.de

Please describe your problem in detail, what steps lead to the problem and how it manifests. Please also include your system's configuration:

• Operating sytsem and installed service packs.
• processor and speed.
• Amount of RAM
• Video card and ammount of memory on it.
• How many monitors you have attached.
• Screen resolution(s)
• If you have licensed DexkoverX, please also include the name to which you licensed it.

Please understand that we can only provide limited support for the unregistered demo.